St. Petersburg 08/18/2021

This document, permanently posted on the Internet at the address: https://www.azstudio.agency/, is an offer to conclude a Service Agreement (hereinafter, the “Agreement”) by Individual Entrepreneur Anastasia Aleksandrovna Zhiboyedova, acting on the basis of the Notification of registration of an individual persons in the tax authority dated June 10, 2021 No. 604513030, hereinafter referred to as the “Executor”, with any individual who meets the conditions of clause 1.3. of this Agreement or any legal entity, hereinafter referred to as the “Customer,” collectively referred to as the Parties.

1. General Provisions

1.1. This document is a public offer in accordance with clause 2 of Art. 437 of the Civil Code of the Russian Federation.
1.2. Acceptance of this Agreement is payment by the Customer for the selected service in accordance with the provisions of Section 7 of this Agreement.
1.3. By taking actions to accept this public Agreement, the Customer confirms his legal capacity, reaching the age of 18 (eighteen) years, or the age from 14 (fourteen) to 18 (eighteen) years, who have legal capacity in accordance with Art. 21, 26, 27 of the Civil Code of the Russian Federation, as well as the legal right to enter into contractual relations with the Contractor.
1.4. By taking actions to accept this Agreement, the Customer agrees to the processing (collection, storage, transfer to third parties) of the personal data provided by him in the process of concluding and executing this Agreement in accordance with the Privacy Policy dated July 10, 2021, the text of which is permanently posted in Internet at https://www.azstudio.agency/offer
1.5. By taking actions to accept this Agreement, the Customer agrees to receive a newsletter to the email address and telephone number specified by him when registering on the Contractor’s website. Validity period of consent: from the moment of acceptance of this Agreement until the moment of withdrawal of consent sent to the Contractor’s email address specified in section 11 of this Agreement.
1.6. By taking actions to accept this public Agreement, the Customer confirms that he has read and agrees:
1.6.1. with all the terms of this Agreement;
1.6.2. with the terms and conditions for accepting and sending payments from the Robokassa payment system;
1.6.3. with all the rules of the platforms (online services) used by the Contractor to provide services under this Agreement az@azstudio.design, https://zoom.us/, https://www.instagram.com/anastasiiaa_zh/, https://t .me/anastasiiaa_zh.

2. Terms and definitions

2.1. In this Agreement, unless otherwise expressly stated in its text, the following terms and definitions are used:
2.1.1. Website – the official website of the Contractor, including its subdomains, located on the Internet at: https://www.azstudio.agency
2.1.2. A domain is the address of a website on the Internet.
2.1.3. A subdomain is a domain that is part of a higher level domain.
2.1.4. Platform is an automated system on the Internet for consultations and file transfers, used by the Contractor to provide services under this Agreement, the exclusive rights to which belong to a third party.

3. Subject of the agreement

3.1. The Contractor undertakes to provide the Customer with the following types of services:
3.1.1. service packages “Site Audit. Analysis of an existing website before redesign", "Landing. One-page site", "Site. Multi-page site”, “Online store. Multi-page site", "Support. Making additional adjustments."
and the Customer undertakes to pay for services in accordance with the terms of this Agreement.
3.2. Names of services specified in clause 3.1. of this agreement are subject to change.
3.3. The list of services specified in clause 3.1. of this agreement may change. The list of services posted on the Site refers to clause 3.1. actual agreement.
3.4. The Contractor has the right to change (add, delete, change the name) the list of services specified in clause 3.1. of this Agreement, unilaterally without prior notice to the Customer.

4. Procedure for provision of services

4.1. Services specified in clause 3.1.1. of this Agreement is provided by the Contractor remotely via the Internet.
4.2. The service can be provided by the Contractor either personally or with the involvement of third parties. The need to attract third parties and their candidacies are determined by the Contractor at its own discretion.
4.3. The term for the provision of services specified in clause 3.1.1. of this Agreement, and their duration, are indicated in the information about the service package posted on the website at: https://www.azstudio.agency.
4.4.The service specified in clause 3.1.1. of this Agreement is considered to be provided immediately at the end of the allotted time for the provision of the service in accordance with clause 4.3. actual agreement.
4.5. The service specified in clause 3.1.1. of this Agreement is considered accepted by the Customer without comments, if at the time of termination the Customer has not made any claims in writing regarding the quality of the service provided.
4.6. With the Customer's verbal consent (or sent via email, instant messengers linked to the phone numbers of the Customer and the Contractor), photography, audio recording and (or) video recording of the provision of the service specified in clause 3.1.1 may be made. actual agreement.
4.7. If there are questions related to information about the services provided under this Agreement, the Customer contacts the support service at https://www.azstudio.agency/. The absence of requests from the Customer indicates that the Customer is familiar with the necessary and sufficient information about the services provided under this Agreement.

5. Rights and obligations of the Parties

5.1. The customer has the right:
5.1.1. Receive the services selected and paid for in accordance with the terms of this Agreement and the information posted in the description of a specific type of service.
5.1.2. At his own discretion, use the information received by him as a result of the service provided to him, specified in clause 3.1.1. of this Agreement, by the Contractor as part of the provision of services under this Agreement.
5.2. The customer undertakes:
5.2.1. Comply with technical restrictions established on the Platform or Site.
5.2.2. Do not copy, reproduce, publish, transmit or distribute in any way the content of the Site, any materials to which the Customer receives access in connection with the execution of this Agreement, without the prior consent of the Contractor.
5.2.3. Do not violate the security or authentication system on the Site;
5.2.4. Do not take actions aimed at changing the functioning and performance of the Site.
5.2.5. Communicate with the Contractor during the execution of this Agreement in a correct and censorship manner.
5.2.6. To receive services, independently configure and ensure uninterrupted operation of the software, equipment and Internet of your personal computer (tablet, mobile phone) in such a way as to be able to freely use all online services that are used during the provision of services and are specified in clause 1.6. 3 of this Agreement.
5.2.7. From the moment of payment for the service, check the email specified during registration on the Site, including the “Spam” folder, daily for receipt of messages from the Contractor. In the event that a message sent by the Contractor ends up in the Spam folder, it is considered received by the Customer, regardless of whether the Customer has read it.
5.3. The customer guarantees:
5.3.1. Providing the Contractor with complete and accurate data when filling out the registration form on the Site. In the event that the Customer provides inaccurate or incomplete data, the Contractor is not responsible to the Customer for providing any information on erroneously specified data not to the Customer, but to third parties, even if it contains part of the Customer’s personal data.
5.3.2. Do not assign the right of claim to the Contractor.
5.4. The performer has the right:
5.4.1. Do not begin to provide services or suspend the provision of services until the corresponding violation is eliminated if the Customer has violated the terms and other terms of payment for services under this Agreement;
5.5. The Contractor undertakes:
5.5.1. Provide the services paid for by the Customer properly and in full on time in accordance with the terms of this Agreement.
5.5.2 Communicate with the Customer during the execution of this Agreement correctly and in a censorious manner.
5.6. The Contractor guarantees:
5.6.1. Take necessary and sufficient legal, organizational and technical measures to protect information, personal data provided by the Customer from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other unlawful actions of third parties.

6. Responsibility

6.1. The Customer's actions aimed at publishing information materials, including text, graphic, audiovisual and other materials to which the Customer will have access as part of the provision of services under this Agreement, and for which the Customer does not have copyright, are prohibited.
6.2. The contents of the Site are protected by copyright, as well as other intellectual property rights and unfair competition laws. The customer is responsible for violation of these rights in accordance with the legislation of the Russian Federation.
6.3. The Customer bears all responsibility for the illegal use of information to which the Customer receives access in connection with the execution of this Agreement.
6.4. The Contractor does not guarantee that the content of the services provided under this Agreement meets the Customer’s expectations.
6.5. The Contractor is not responsible for the impossibility of providing the services specified in clause 3.1.1 of this Agreement to the Customer for reasons related to disruption of the Internet, equipment or software on the part of the Customer, as well as for any other reasons preventing the Customer from receiving services arising due to the fault of the Customer.
6.6. If the Customer violates the exclusive rights of the Contractor (providing access to materials to third parties, copying the name of the Contractor's services listed on the Site, etc.), the Contractor has the right to demand compensation in the amount of up to 2,000,000 (two million) rubles in accordance with Art. 1301 of the Civil Code of the Russian Federation.
6.7. The Contractor is not responsible for the actions of banks and electronic payment systems that provide payment and refunds upon conclusion, execution and termination of this Agreement.

7. Cost and payment procedure for services provided
7.1. The cost of services is determined by the Contractor unilaterally in rubles of the Russian Federation and is indicated on the Site; VAT is not assessed. The service is paid for in advance in the amount of 100%.
7.2. Payment is made using electronic payment systems according to the rules of the corresponding electronic payment systems. The moment of payment is considered the moment of a positive result of payment authorization in the selected payment system.
7.3. The Contractor has the right to establish various discounts on the cost of services provided, as well as conduct various promotions at its discretion.
7.4. The Contractor has the right to unilaterally change the prices for the services provided, information about which is posted on the Contractor's website on the Internet. The effective date of new prices and payment terms is the date of their posting on the Contractor’s Website.
7.5. If from the moment the Customer registers on the Contractor's Website until the Customer actually pays for the service he has chosen, the cost of the corresponding service was increased by the Contractor and information about this is published on the Contractor's Website, then the Customer undertakes to pay the new cost of the service or refuse to accept this Agreement.

8. Dispute resolution procedure

8.1. In the event of any disagreement or dispute between the Parties to this Agreement, a prerequisite before going to court is to file a claim.
8.2. The Customer's claims regarding the services provided are accepted by the Contractor for consideration via e-mail, unless otherwise expressly provided in the text of this Agreement. All claims are sent by the Customer from the email address specified by him when registering on the Site to the Contractor's email address specified in Section 11 of this Agreement.
8.3. The response to the claim is sent within 7 (seven) calendar days from the date of its receipt in the form of an electronic document (scan, photocopy of a duly certified document). The document must be sent from the email address of the recipient of the claim to the address of the applicant who sent the claim to his email.
8.4. If it is impossible to resolve the dispute pre-trial, the dispute arising from this Agreement shall be subject to consideration in court at the location of the Contractor in accordance with the legislation of the Russian Federation.

9. Change, termination of the Agreement

9.1. The Contractor reserves the right to change or supplement any of the terms of this Agreement at any time by publishing all changes on its Website. If the published changes are unacceptable to the Customer, then he must notify the Contractor about this within 5 (five) calendar days from the date of publication of the changes in the form of an electronic document (scan, photocopy of a duly certified document) via email. The notification is sent by the Customer from the email address specified by him when registering on the Site to the Contractor's email address specified in Section 11 of this Agreement. If the notification is not received, then it is considered that the Customer continues to participate in the contractual relationship on new terms.
9.2. The parties have the right to terminate this Agreement by mutual agreement at any time before the end of the provision of services under this Agreement.
9.3. Guided by paragraph 4 of Art. 421, paragraph 1, art. 782, Art. 783, art. 717 Civil Code of the Russian Federation, Art. 32 of the Law of the Russian Federation dated 02/07/1992 No. 2300-I “On the Protection of Consumer Rights” The Parties established the simultaneous fulfillment of the following conditions and the procedure for early termination of this Agreement in the event of a unilateral refusal by the Customer to fulfill it:
9.3.1. The Customer is obliged to send the Contractor a notice of unilateral refusal to fulfill the Agreement from the email address specified by him when registering on the Site. This Agreement is considered terminated from the moment of receipt of the Customer’s Notification of unilateral refusal to perform this Agreement;
9.3.2. The Customer is obliged to reimburse the Contractor for actual expenses incurred in connection with the provision of services under this Agreement, including:
expenses for the software used by the Contractor in the process of providing services and payment for third party services; commissions of banking, credit organizations and relevant payment systems for refunding funds; other expenses incurred by the Contractor in the process of providing services under this Agreement. The specific amount of actual expenses is determined by the Contractor independently.
9.4. In relation to the services specified in clause 3.1. of this Agreement, in accordance with clause 9.3. of this Agreement, the Customer may refuse only before the provision of these services to him.
9.5. This Agreement may be terminated at the initiative of the Contractor in the event
violation by the Customer of clauses 5.2., 5.3. actual agreement;
9.6. Termination of this Agreement by the Contractor occurs by notifying the Customer by electronic message to the email address specified by him when registering on the Contractor's website. Funds paid to the Contractor are non-refundable and are retained by the Contractor as compensation for improper fulfillment of the terms of this Agreement. This Agreement is considered terminated from the moment the Contractor sends the relevant notice to the Customer.
9.7. This Agreement may be terminated by the Contractor unilaterally in the event of insult to the Contractor, dissemination by the Customer of false information, information discrediting or damaging the business reputation of the Contractor and the services provided by it, in any way, including the dissemination of said information (including in the form of publication of correspondence with the Contractor , or its representatives) on the Internet: on social networks, in messengers through any kind of mailings, etc. If the Contractor discovers the fact of such behavior of the Customer, this Agreement is terminated, of which the Customer is notified by the Contractor to the email address specified by the Customer when registering on the Site. Funds paid to the Contractor are non-refundable. This Agreement is considered terminated from the date the Contractor sends the relevant notice to the Customer. The Contractor has the right to go to court to protect his violated rights in accordance with the current legislation of the Russian Federation.
9.8. At the time of early termination of this Agreement, access to any materials provided by the Contractor to the Customer in the process of executing this Agreement is terminated.
9.9. If, upon termination of this Agreement, the Contractor is obliged to return funds to the Customer, the Customer is obliged to provide the bank details from which payment for services was made. Otherwise, the Contractor has the right not to transfer funds until the appropriate bank details are provided. For the period of failure to provide proper bank details, no penalty will be charged on the refund amount.

10. Final provisions

10.1. This Agreement is valid from the date of its conclusion, which is considered the date of acceptance of the public offer in accordance with clause 1.2. of this Agreement by the Customer until the date of fulfillment of the obligations assumed by the Parties under this Agreement.
10.2. This Agreement is valid in all countries of the world, on the Internet.
10.3. Any results of intellectual activity posted on the Site, as well as all materials to which the Customer receives access when concluding and executing this Agreement, belong to the Contractor (or third parties who have granted the Contractor the right to use them) and are protected by the current Legislation of the Russian Federation.
10.4. The Contractor has the right to assign rights and transfer debts for all obligations arising from this Agreement. By concluding this agreement, the Customer gives his consent to the Contractor to assign rights to any third parties.
10.5. Electronic document flow at the email addresses specified by the Contractor in this Agreement and by the Customer when registering on the Site is equated by the Parties to paper document flow and has legal force, unless otherwise expressly provided in the text of this Agreement.
10.6. On all issues not regulated by this Agreement, the Parties are guided by the current legislation of the Russian Federation.

11. Information about the Contractor

Individual entrepreneur Zhiboedova Anastasia Aleksandrovna, TIN 470710888509, OGRNIP 321784700172976, postal address: 198095, Russian Federation, St. Petersburg, st. Metrostroevtsev, 1, apt. 7, account 40802810600002342651 at Tinkoff Bank JSC, BIC 044525974, account 30101810145250000974, e-mail: az@azstudio.design.